This incident has been resolved based on feedback from our Partners and a measurable reduction in HTTP 500 responses.
Posted Sep 03, 2018 - 08:21 CDT
Monitoring
We've implemented changes to reduce the frequency of the HTTP 500 errors. We will monitor for 1 week to gather data about the success of our changes before "resolving" this incident.
Posted Aug 27, 2018 - 10:59 CDT
Identified
We've seen a reduction in the percentage of HTTP 500 responses; but, we are also developing a fix to further reduce the frequency of these responses to the PUT Leads requests.
Posted Aug 24, 2018 - 12:25 CDT
Investigating
We are currently investigating reports of unexpected HTTP 500 responses to Lead PUT requests. The same request body, submitted subsequently, results in HTTP 200 (success).