Intermittent DNS Issues may affect API Requests

Incident Report for Connect CRM APIs

Resolved

Service is restored.

From 1:40 P.M. to 4:15 P.M. EDT, Multiple CAI services and product lines experienced DNS related failures.

Posted May 06, 2021 - 18:27 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 06, 2021 - 13:42 CDT

Investigating

We are monitoring, and taking proactive measures where possible, in response to intermittent DNS provider issues which may be impacting our integrator community.

Posted May 06, 2021 - 13:42 CDT

This incident affected: API Gateway.