Call Details API

Incident Report for Connect CRM APIs

Resolved

This incident has been resolved.

Posted Nov 25, 2020 - 13:46 CST

Update

We are continuing to monitor for any further issues.

Posted Nov 25, 2020 - 13:46 CST

Monitoring

The Call Details API is being affected by an incident with our network infrastructure provider beginning at approx. 5pm UTC. Multiple teams have been engaged and are working on the issue. Errors have begun to clear but we continue to monitor the situation.

Posted Nov 25, 2020 - 13:03 CST

This incident affected: API Gateway and APIs (Call Details API).